Shipping & Returns

Anna Maria Sims Art

All orders are carefully packaged to ensure your artwork arrives in excellent condition.

Shipping within Australia is complimentary.

All orders are sent with tracking and require a signature on delivery.

International shipping is calculated at checkout based on the size and weight of your order.

All international deliveries include tracking and require a signature on delivery.

For international orders, additional customs duties, taxes, or import fees may apply depending on your country’s regulations.

These charges are outside our control and are the responsibility of the recipient.

We recommend contacting your local customs office for further information prior to purchase.

We are not responsible for delays caused by shipping carriers or customs.

If you have any questions or special requests regarding shipping, please feel free to get in touch via the contact page.

Please choose carefully, as all sales are final.

Returns or refunds are only accepted in the event that an item arrives damaged.

If your artwork arrives damaged, please contact us within 5 days of delivery.

To assist with your claim, please provide:

This will help us assess the issue and arrange a suitable resolution as quickly as possible.

We take great care in packaging each order and want you to be happy with your purchase.

In the unlikely event of damage, we will work with you to resolve the issue promptly.

SHIPPING & RETURNS